Terms of Service

Effective Date: February 2026

1. Overview

These Terms of Service (“Terms”) govern access to and use of services provided by Wego Labs LLC (“Wego Labs,” “we,” “us,” or “our”).

By engaging our services, you (“Client”) agree to these Terms.

If you require a separate Master Services Agreement (MSA), we can provide one upon request for Enterprise engagements.


2. Services

Wego Labs provides subscription-based design and Webflow development services delivered through structured workstreams.

Services may include:

  • Web design

  • UI design

  • Webflow development

  • CMS builds and updates

  • Marketing design assets

  • Brand identity systems

  • Pitch deck design

Services are delivered according to plan capacity and defined Service Level Agreements (SLAs).


3. Subscription Model

Services are offered on a recurring monthly subscription basis.

Each plan includes:

  • A defined number of active workstreams

  • Queued request intake

  • Unlimited revisions within approved scope

  • Defined SLA expectations

Subscriptions renew monthly unless paused or canceled.


4. Payment Terms

  • Payment is due in advance of each billing cycle.

  • Failure to remit payment may result in service suspension.

  • Enterprise clients may qualify for invoiced Net terms upon approval.

All fees are non-refundable except where explicitly agreed in writing.


5. Scope & Revisions

“Unlimited requests” refers to the ability to submit multiple requests into a queue.

Active execution is limited by plan capacity.

Revisions are included within approved scope. Significant scope changes may require timeline adjustments or additional billing.


6. Service Level Agreement (SLA)

Turnaround times apply to standard tasks once:

  • Scope is confirmed

  • Required assets are provided

  • Necessary access credentials are granted

Large initiatives may require phased timelines.

Business days are Monday–Friday, excluding US federal holidays.


7. Intellectual Property

Upon full payment:

  • Final deliverables become the property of the Client.

  • Wego Labs retains the right to display non-confidential work in portfolio unless otherwise agreed in writing.

Client represents that all materials provided do not infringe on third-party rights.


8. Confidentiality

We treat client information as confidential.

NDAs are available upon request.

We will not share or disclose proprietary information without written consent, except as required by law.


9. Limitation of Liability

Wego Labs shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of revenue or profits

  • Third-party platform outages (e.g., Webflow downtime)

Total liability shall not exceed fees paid in the preceding 60 days.


10. Termination

Clients may pause or cancel at any time.

Wego Labs reserves the right to terminate service for:

  • Non-payment

  • Abusive conduct

  • Illegal activity


11. Governing Law

These Terms are governed by the laws of the State of California.


12. Contact

Wego Labs LLC
2100 S Bascom Avenue, Suite 1

Campbell CA 95008
hello@wegolabs.com

1. Overview

These Terms of Service (“Terms”) govern access to and use of services provided by Wego Labs LLC (“Wego Labs,” “we,” “us,” or “our”).

By engaging our services, you (“Client”) agree to these Terms.

If you require a separate Master Services Agreement (MSA), we can provide one upon request for Enterprise engagements.


2. Services

Wego Labs provides subscription-based design and Webflow development services delivered through structured workstreams.

Services may include:

  • Web design

  • UI design

  • Webflow development

  • CMS builds and updates

  • Marketing design assets

  • Brand identity systems

  • Pitch deck design

Services are delivered according to plan capacity and defined Service Level Agreements (SLAs).


3. Subscription Model

Services are offered on a recurring monthly subscription basis.

Each plan includes:

  • A defined number of active workstreams

  • Queued request intake

  • Unlimited revisions within approved scope

  • Defined SLA expectations

Subscriptions renew monthly unless paused or canceled.


4. Payment Terms

  • Payment is due in advance of each billing cycle.

  • Failure to remit payment may result in service suspension.

  • Enterprise clients may qualify for invoiced Net terms upon approval.

All fees are non-refundable except where explicitly agreed in writing.


5. Scope & Revisions

“Unlimited requests” refers to the ability to submit multiple requests into a queue.

Active execution is limited by plan capacity.

Revisions are included within approved scope. Significant scope changes may require timeline adjustments or additional billing.


6. Service Level Agreement (SLA)

Turnaround times apply to standard tasks once:

  • Scope is confirmed

  • Required assets are provided

  • Necessary access credentials are granted

Large initiatives may require phased timelines.

Business days are Monday–Friday, excluding US federal holidays.


7. Intellectual Property

Upon full payment:

  • Final deliverables become the property of the Client.

  • Wego Labs retains the right to display non-confidential work in portfolio unless otherwise agreed in writing.

Client represents that all materials provided do not infringe on third-party rights.


8. Confidentiality

We treat client information as confidential.

NDAs are available upon request.

We will not share or disclose proprietary information without written consent, except as required by law.


9. Limitation of Liability

Wego Labs shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of revenue or profits

  • Third-party platform outages (e.g., Webflow downtime)

Total liability shall not exceed fees paid in the preceding 60 days.


10. Termination

Clients may pause or cancel at any time.

Wego Labs reserves the right to terminate service for:

  • Non-payment

  • Abusive conduct

  • Illegal activity


11. Governing Law

These Terms are governed by the laws of the State of California.


12. Contact

Wego Labs LLC
2100 S Bascom Avenue, Suite 1

Campbell CA 95008
hello@wegolabs.com